Shipping & Delivery
Scope of delivery
https://uk.magene.com/ can only process orders from the UK. If you are located in the United States, France, Germany, Italy, or Spain, please refer to the following website.
Germany: https://de.magene.com
France: https://fr.magene.com
Italy: https://it.magene.com
Spain: https://es.magene.com
United States: https://magene.com
Order processing time, transit time, and shipping costs
Orders totaling £99 or more can enjoy free standard shipping. Most products are shipped within 3-7 working days, and carbon fiber wheels are shipped within 30-40 days.
Orders below £99 are subject to a £10 shipping fee. In addition, for carbon fiber wheels, you can choose an additional £49 express shipping service with a shipping time of 5-7 days.
Note: Due to insufficient stock for some products, the processing time of orders will be extended, please refer to the time on the product page for details.
Please note
*The specific product transportation method, timeliness, price, etc. are subject to the order settlement page.
*We only ship from Monday to Friday, we do not ship on weekends and holidays.
*For multiple products in the same order, there may be cases where they are shipped from different warehouses. We will ship them in multiple packages, and all packages may not arrive at the same time.
Change Order
Please check the order and shipping address information carefully before placing an order. We cannot change the order or address after the order is shipped.
Track order
To track your order you can visit your account and log in or use the tracking number in the shipping confirmation email you received to find your order information. If the above method does not apply, you can contact us using the email you used when placing the order and provide the order number to obtain tracking information.
If you have any questions, please contact officialwebsite@magene.com.
